You can contact the Inform Direct support team by live chat, phone or email.
Opening hours
- Monday to Thursday: 9am to 5pm
- Friday: 9am to 4pm
Ways to contact us
- Live chat: use the chat in Inform Direct and ask to speak to a member of the team. During opening hours you will be connected to an agent.
- Phone: 01473 226482
- Email: support@informdirect.co.uk
Outside of opening hours
If you call outside of opening hours, an answering service will take a message for the team. If you use the chat outside of opening hours, no live agent is available, but the chat will create a support ticket for you. Provide a subject and a short description and you will receive a confirmation email with your ticket number.
How quickly will I get a reply?
We aim to reply to new support tickets within a few hours during opening hours. If your query relies on a third party, such as Companies House, we will send you a holding email to let you know we have contacted them.
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