Yes — how you do this depends on whether the new owner already has an Inform Direct account.

If the new owner doesn't already have an account, you can transfer ownership yourself:

1. Add them as a user: Account tab > Manage users > Add new user (see Overview of User Management).
2. Update the account name to theirs: Account > Edit account details (see How Do I Change the Account Name or Invoice Details?).
3. Update the payment card to theirs: Account > Update card details (see How Do I Change My Payment Card?).
4. Remove the old user: Account > Manage users > pencil icon next to their name > Remove user (see How Do I Remove Users From the Account?).

This is fully self-service — no need to contact support.

If the new owner already has their own Inform Direct account, the individual companies need to be transferred to their portfolio instead. This is a manual, support-assisted process:

1. Email support@informdirect.co.uk with a full list of the companies to transfer (company name and number for each), sent by an administrator on the existing account, with an administrator from the receiving account copied in.
2. The receiving account's administrator must then confirm by email, in the same thread, that they're happy to receive those companies — support needs written confirmation from both sides before actioning it.
3. Note: company records and register history transfer, but documents held in the Document Library don't — these need to be moved separately.

See Can a Company be Transferred to Another Portfolio? for more detail.