This article explains whether a title (Mr, Mrs, Dr, etc.) affects the outcome of an identity check.

Identity verification primarily checks full legal name and date of birth against the documents provided - title is not typically a primary matching field.

To avoid any risk of a mismatch, enter the individual's name in Inform Direct exactly as it appears on their identity document. If a check fails and title is the only apparent discrepancy, this is unlikely to be the true cause - check name spelling and date of birth.