If you have forgotten your password or your welcome email has not arrived you can request a new password by following this simple procedure:

1. Click on any of the log in buttons at www.informdirect.co.uk

2. This will take you to the BrightID log in screen.

3. Click on the 'Forgot your password?' link

4. This will take you to the Forgotten password screen.  Re-enter your email address and click on the green Send verification code button.

6. You should then receive an email with a password reset code.  

7. A page will open to enter your password reset code. Add this to the box and click to continue. 

8. You will be asked to enter your new password twice. Once confirmed as adequate and matching in both fields, you will be asked to log in using your email address and new password.