The import process reviews Companies House data and merges records together. If there are inconsistencies in the data, a submission to Companies House will be prompted to resolve the situation.

Discrepancies identified between merged people or merged addresses may prompt a submission to Companies House when completing the import process. 

The import process will always make it very clear that changes are required to be submitted by including a red Submit to Companies House button as shown below.

For most updates we would like to make to Companies House on import

You will see two options presented next to changes:

1. Send now:

• This is selected by default and will, when selected, submit the proposed change to Companies House immediately when completing the import process. 

2. Resolve later:

• If selected for a change this will allow you to complete the import without immediately submitting this change. It will then create a Data discrepancy on the dashboard of the company. this option will not appear where you have made manual changes to a residential address in the addresses screen.

There are exceptions to what we can allow you to resolve later. Where changes must be made to Companies House, these include:

• Registered office address

• service addresses

• corporate person changes

• Withdrawing election to hold registers at Companies House

Withdrawing election to hold registers at Companies House:

Holding the registers at Companies House heavily restricts the filings which are possible by software, including the confirmation statement if any changes take place during the confirmation period. It is therefore a requirement to send the change to withdraw the election to hold registers at Companies House, if you wish to use Inform Direct for this Company.

Holding registers publicly often leads to full personal information (date of birth, residential address) being available to view via the Companies House website under the Registers tab. It is therefore usually quite a welcome chance to remove them.