Also known as: adding a director's or PSC's personal identity verification code, or "passcode".

The personal codes for directors/PSCs of a company need to be recorded from the autumn of 2025.

Secretaries can receive a personal code from Companies House, however, as there is no way of reporting this to Companies House. It is not possible to add the personal codes for secretaries on Inform Direct at this time.

For further details on the checks required, please see our blog: Identity verification of directors and PSCs

Select the Officers or PSCs tab and locate the individual required, click the yellow pencil and Edit Personal Details.

The edit area contains a Companies House personal code field.

A Date of change will be required, but this is not used in relation to any other updates, so any valid date can be entered.

Important: If the CS01 made up to date has passed (typically 14 days before the confirmation statement is due), you cannot make changes to director or PSC details after this date. To make changes, you must first file the confirmation statement and then update the records.

At the bottom of the page, select Continue to save the details.

Inform Direct will look to locate other directors/PSCs in the portfolio with an identical name and will ask whether the code should apply for these records too, allowing you to update in bulk for the individual.

How to Obtain a PSC or Director Personal Code

• Personal codes are supplied by Companies House to individual directors and PSCs.
• To obtain your personal code, visit the Companies House "Sign in" portal at https://www.gov.uk/guidance/verify-your-identity-with-companies-house and follow the ID verification process.
• Once you have completed verification, your personal code will be shown on screen and emailed to you by Companies House.
• If you cannot find your code, you can log into your Companies House account (also known as Gov One) at any time to view or retrieve your personal code.

Please note: Inform Direct cannot check the correctness of a personal code. It will only be confirmed once you have submitted the relevant filing (such as a CS01 or VS01) and Companies House has accepted the update. Entering a personal code alone does not guarantee its validity.

If the Companies House personal code field isn't showing at all:

This is usually a user permissions issue rather than a missing feature — personal codes are only visible to practitioner and manager users once an admin has enabled this in Manage Users. Ask an admin on your account to check your permissions. See Personal codes censored or unviewable.

Checking codes across all of your clients? If you need to check which personal codes are missing across your whole portfolio (all client companies) rather than one record at a time, see How to generate a report of personal codes entered.

My confirmation statement said no personal codes were required — is that right?

Directors only submit their personal code on the first CS01 filed after November 2025. If Inform Direct is showing that none are due, that reflects what Companies House itself is stating for this filing — it isn't a fault. You can confirm this independently by checking the Officers tab for your company on the Companies House website: any director who has already been verified will show as such there.