Sometimes, when compiling the PSC Register it will not have been possible to have the information confirmed.

When the PSC details or the personal details of the PSC have not been confirmed then the change will neither be sent to Companies House nor update the PSC register.  To ensure that the submission is sent to Companies House and the PSC register updated you need to confirm the changes.  To do this

1. Click on the pencil opposite the PSC's name and select either the 'Edit PSC details' where it is the control reasons that have been changed but not confirmed or 'Edit Person Details' where it is the person's name and/or residential address that has been changed but not confirmed.

2. Next, scroll down to the bottom (for the Edit PSC details this will be past the 'person has control over a firm' and for Edit Personal Details this will be after the Elected to waive dividends) select 'Yes' to the question that 'Has the individual confirmed the above changes and all previously unconfirmed changes?' The date of confirmation should be the same as the date of change. Otherwise, Companies House will believe there is a period that the change was known, but not confirmed and statements would be filed separately to explain the period unconfirmed. Then click 'Continue.'

3. Now you can click through to the check the PSC's details. Continue until you can click, 'Submit to Companies House'. 

Note:
PSCs will show one of 3 statuses on the PSCs tab:

• Confirmed - meaning all details are current and confired.
• Pending - changes are marked as confirmed, but with Companies House awaiting their approval of the submission
• Unconfirmed - The new PSC, or proposed change has not yet has the 'Has the individual confirmed the above changes and all previously unconfirmed changes?' set to yes and the date of confirmation (ideally the same as the date of change) added. This can also occur if a change is rejected by Companies House, meaning it needs to be confirmed again to resubmit the filing.