Inform Direct holds various addresses for companies and individuals
Please note: You can enter non-UK addresses for all addresses except for the registered office. The fields are in the UK format as this is the Companies House requirement but you cab manually complete the address fields. There is no restriction to UK-only addresses.
All addresses are kept on the register at Companies House. Some are visible to the public, others are not. You can add and amend address details through Inform Direct. The different types of addresses can be found below:
1. Registered office addresses
Every company is required to have a registered office address that is visible on the public register at Companies House. This is the official address of a company.
How do I change the registered office address?
More information on the Registered office.
2. Officer/PSC Residential addresses
A residential address is the private home address of a director or PSC and is only visible to certain authorities (not the public).
Every Officer (Director) and PSC of a company must have a residential address listed with Companies House. Where a director and PSC is the same person the residential address should also be the same.
How do I add or change the residential address?
More information on the Residential address.
3. Officer/PSC service addresses
A service address or correspondence address (for directors/PSC/Secretaries) is used for official communications and is visible on the public record.
Every Officer (Director) and PSC of a company must provide a Service address. This is where any formal documents being 'served' on a Director, Secretary or PSC to the company will be sent. This is visible to the general public on Companies House website.
Note: Companies House has recently started calling the service address the correspondence address. If you need to update the correspondence address at Companies House you will need to edit the service address in Inform Direct.
Where are the service address details stored on Inform Direct?
How do I edit a officers Service address?
How Do I Edit the PSC Service Address?
More information on the Service address.
4. Shareholder's Contact addresses
A contact address is the address used for communications with a shareholder. This is not the same as a service or correspondence address.
When creating a Share Certificate, Membership Certificate or a Dividend Voucher, Inform Direct will populate it with the Contact address held for the shareholder or member. This is only kept on Inform Direct and is not sent to Companies House.
How do I add or Change the Shareholder Contact Address?
Note: The exception to this is when incorporating a new company. The shareholder contact address provided for the initial subscribers at incorporation stage will be visible on the incorporation documents available on public record. Once the company has been incorporated, you can amend the shareholder contact address without sending any further updates to Companies House.
5. SAIL addresses
A Single Alternative Inspection Location (SAIL address) is where a company can keep its statutory records and make them available for public inspection separate to the registered office address.