Every PSC of a company must provide a service address. This is where any formal documents being 'served' to the company will be sent.
Note: Companies House refer to the service address for any officer as the Correspondence Address on their website.
To edit the Service address for a PSC follow these steps:
1. Go to the PSC's tab.
2. Click on the yellow pencil opposite the PSC in question and select Edit PSC service address.
3. Input the Date of new PSC service address and select what the new Service Address will be. You will have 4 options here and must select 1:
- To change the Service Address to the company's Registered Office address. If these are already the same as shown in the below example then you should not select this option. If you need to also change the Registered Office address then please see How do I Change the Registered Office Address?
- To select your firm's office address.
- To select a previously entered address.
- or to enter a completely new address.
Note: A Service Address can be anywhere but is usually the same address as the Registered Office. It is also worth noting that the Service address will be available on the public record, so it is best to avoid any addresses you do not wish to be available to the public.
Once you have entered the necessary details hit the green Continue button.
5. Inform Direct will identify whether the address which you are changing from is used elsewhere in your portfolio of companies. It will identify exact matches and similar address, if any are located it will allow you the chance to update them all in bulk. For full details, see How to change addresses in bulk
6. Before submitting the change to Companies House there is an opportunity to produce a summary document, this can be used to get approval before making the submission if necessary. Selecting Yes will take you through the process to create the approval document.
Selecting No does not create the summary document and proceeds to the next step to submit the change to Companies House.
Note: The approval document feature is only available to subscribers to the software. What Are the Benefits of Subscribing to Inform Direct?
6. When you are happy the details are correct, hit the Submit to Companies House button. This will submit form PSC04 to Companies House electronically for them to review. What Confirmation is There That a Submission to Companies House Has Been Successful?
7. The final step will allow you to generate any necessary supporting documents - you will just need to ensure you tick the box alongside those that you require.