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'Error! Address Line 1 Must Be Between 1 and 100 Characters' What Does This Mean?

Rachel Blacklock
  • Updated

Are you seeing this message?:

 

The error is triggered for an address because it is missing either the:

  • Building name/number: or
  • Address line 1 

The below example explains the issue:

If a shareholder was living at 2 Ashgate Road, Anytown, Anyshire we would want the address details to be recorded with '2" as the building Name/Number and "Ashgate Road" as Address 1. Then there would not be an issue.

The error occurs when the address has either:

  1. '2 Ashgate Road" as the building Name/Number and nothing as Address 1; or
  2. Nothing as the building Name/Number and "2 Ashgate Road" as Address 1

To fix this please send an email to support@informdirect.co.uk advising the company, and name of PSC
We will make the change for you and then you will be able to complete the PSC register.