Rachel Blacklock

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Recent activity by Rachel Blacklock Recent activity Votes
  • How to add a card so all future payments go through Stripe

    It is quick and simple to add (or re-add) a card so all future payments are settled through Stripe. You will  be reading this guide because Inform Direct have asked you to update your card details....

  • Why has my Payment Card Not Been Accepted?

    Payments to Inform Direct are all made by card, we accept the majority of card providers.For information of where to add card details see How Do I Add a Payment Card? When adding card details, the ...

  • How do I add new Offices to the account?

    If your organisation has multiple offices, it may be useful to record these in Inform Direct. Addresses which are added to your account can be selected during other processes, such as incorporating...

  • How Do I Change my Payment Card?

    If you need to change the details which you use to pay for your Inform Direct account this can be amended in the Account section.  1. Please click on the Account button at the top of the screen.  2...

  • How do I access the personal data you hold on my account?

    Clicking on the grey "Account" button at the top of your screen will bring up your Account details.This screen displays the personal data that we hold about the account holder.To edit your details ...

  • Why Are Their Duplicate Entries in My Invoice Address?

    Some internet browsers will remember commonly used addresses and seek to auto-populate the address for you. This why duplications can occur. For example: You can easily change this.1. Go to your Ac...

  • How Do I Change the Email Address I Use to Login?

    Sometimes you will want to change the email address you use to access Inform Direct.If you do change your email address, all your saved settings will remain unchanged and transfer to your new email...

  • Can Invoices be Sent Directly to ReceiptBank or Something Similar?

    Inform Direct allows you to choose where any receipts are sent. A number of users have them sent directly to ReceiptBank or similar.To see where your receipts are sent at the moment click on the gr...

  • How Can I Change My Settings?

    'Change settings' is one of the options under Your Profile 1. Go to Your Profile and select Change settings.  2. From here you can amend your current settings detailed below There are 3 sections. A...

  • How Do I Edit My Account Details?

    Clicking on the grey "Account" button at the top of your screen will bring up your Account details.The below is an example. Click on the blue "Edit account details" button. Note: You will only be a...