Companies House provide two different types of Presenter Code. You should only add your Presenter Code if it is creditable i.e. one that allows any Companies House fees to be settled.

Note: If you would like to use your own Presenter Code you will first need to be on a subscription service. How do I upgrade to a subscription service?

1. Click on the grey button at the top of your screen marked "Account". This takes you to the account screen. Below is an example.

2. Click on the top blue "Edit account details" button on the right of the screen. This will allow most of the details including the presenter information to be edited.

3. If you click on the button marked "Use Own Details" two additional boxes will appear which is where you add them.

Note: The Presenter id is an 11 digit code and the Presenter Authentication Code is also an 11 character code which is a mixture of uppercase letters and/or numeric digits.

4. Click the green "Save" button

Once you have added your Presenter Code any submissions made using Inform Direct that incur a Companies House fee (e.g. filing a confirmation statement) will be settled automatically from your account. You can always revert back to using the Inform Direct code if you prefer.

Note: If you do use your own code please remember to keep your credit account with Companies House topped up otherwise submissions that attract a Companies House fee will fail!

Filings being rejected using your own Credit Account Presenter Code?

If your presenter code was previously accepted but is now being rejected, your credit facility may have expired or been suspended. In this case, contact the Companies House finance team for assistance.

Changing your Presenter Code (for example, the Companies House bill is going to the wrong firm)

The Companies House bill goes to whichever firm the Presenter Code in your Inform Direct account belongs to. If the bill is going to the wrong firm, for example after two firms merge, or the Inform Direct account is billed to one firm but the Companies House bill reaches another, replace the Presenter ID and Presenter Authentication Code with the correct firm's:

1. Go to Account and click Edit account details.
2. Under the presenter information, make sure Use Own Details is selected and replace the Presenter ID and Presenter Authentication Code with those belonging to the right firm.
3. Click Save.

Inform Direct doesn't check that the Presenter Code matches the name on your Inform Direct account — it will accept any valid Presenter Code. Make sure you enter the one for the firm that should receive the Companies House bill. There is no separate "link to a Companies House account" setting: the Presenter Code is what links your Inform Direct account to a Companies House credit account.

Also known as: link Inform Direct to a different Companies House account, change Presenter ID, change presenter authentication code, Companies House invoice going to the wrong company, merging firms, change who pays Companies House fees.